Agency & Services<\/p>\n
Travelize Pty Ltd is a travel consulting service provider which assists clients to make a booking with a third party travel service provider for a travel product. In such case Travelize Pty Ltd only acts as an agent for the Third Party Service Provider.
\nTravelize Pty Ltd will be referred to as “Travelize”, \u201cAgency”, \u201cWe” and “Us” and Third Party Service Provider will be referred to as “Vendor” throughout this document.
\nBy making a booking you agree that you have read and understood our terms and conditions as well as the vendors’ terms & conditions.
\nAs an agent for the vendors, we are not liable to you for a breach of obligations by the vendors in providing you with a Travel Product.<\/p>\n
Pricing<\/p>\n
All prices quoted by us are based on the information available to us at the time of quoting but are subject to availability and may change or withdraw at any time without notice.<\/p>\n
Payments<\/p>\n
Cash<\/p>\n
Cash payments can be made at the office before 3.30 pm on business days. (Office visits by appointment only)<\/p>\n
Direct Deposit \u2013 EFT<\/p>\n
Please make your payment to below account. A copy of transaction receipt must be emailed to Travelize.
\nBSB: 063-128
\nAccount Number: 1050 6209
\nAccount Title: Travelize Pty Ltd
\nPlease ensure that Travelize will receive the fund by due date if you wish to make your payment by direct deposit as it can take up to 48 hours for the fund transfer to take place.<\/p>\n
Credit Card<\/p>\n
Visa,\u00a0MasterCard and\u00a0American Express\u00a0payments are accepted over the phone or in person.<\/p>\n
Credit card payments made by MasterCard and\u00a0Visa will incur a 1.5% surcharge and\u00a0a 3.5% surcharge is applicable for American Express credit card payments.<\/p>\n
Cheque<\/p>\n
Due to clearance period and time limitation for travel arrangement payments, cheques are not accepted.<\/p>\n
Booking Details<\/p>\n
By making a payment towards your travel product(s) you agree that all the booking details are correct including passengers’ names (as per passport) and traveling dates\/times.
\nAny amendment in travellers’ name, travelling dates, etc. is subject to vendors’ regulations and fees as well as Travelize’s amendment fees.
\nPlease advise your consultant if you require any special service or have a special dietary requirement as well as your seating preference and any airline loyalty programs membership number.<\/p>\n
Amendments\/Cancellations<\/p>\n
All changes and cancellations made to travel products must be submitted to Travelize in writing and are subject to vendors’ amendment\/cancellation policy and fees.
\nAn amendment\/cancellation process fee of $55 per product\/transaction is applicable by Travelize in addition to vendors’ amendment\/cancellation fees.<\/p>\n
Refunds<\/p>\n
Refund requests can only be submitted to vendors after receiving the clients\u2019 written cancellation\/refund request.
\nRefund processing time is subject to vendors’ policy. It usually takes between 6-8 weeks for the airlines to process the refund request.
\nWe will retain the initial commission made from all travel products in case of any refund request.
\nCredit card payment surcharges are non-refundable.<\/p>\n
Passport & Visa<\/p>\n
It is the clients’ responsibility to ensure that they have a valid passport, visas and meet the entry\/re-entry requirements for each of their destination countries.
\nMost countries require at least 6 months validity on passengers’ passports from date of entry.<\/p>\n
Health<\/p>\n
Clients must ensure that they meet the health requirements for their trip.
\nTravelize recommend that passengers consult with their doctor and\/or a vaccination centre prior to their trip.<\/p>\n
Travel Insurance<\/p>\n
Travel Insurance is essential. It\u2019s the clients\u2019 responsibility to take appropriate travel insurance covering all their travel arrangements.
\nPlease ask your consultant if you wish to receive a travel insurance quote.
\nBy making a payment towards your travel arrangements you agree that travel insurance has been offered to you.<\/p>\n","protected":false},"excerpt":{"rendered":"
Agency & Services Travelize Pty Ltd is a travel consulting service provider which assists clients to make a booking with a third party travel service provider for a travel product. In such case Travelize Pty Ltd only acts as an agent for the Third Party Service Provider. Travelize Pty Ltd will be referred to as […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/travelize.com.au\/wp-json\/wp\/v2\/pages\/85"}],"collection":[{"href":"https:\/\/travelize.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/travelize.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/travelize.com.au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/travelize.com.au\/wp-json\/wp\/v2\/comments?post=85"}],"version-history":[{"count":0,"href":"https:\/\/travelize.com.au\/wp-json\/wp\/v2\/pages\/85\/revisions"}],"wp:attachment":[{"href":"https:\/\/travelize.com.au\/wp-json\/wp\/v2\/media?parent=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}